Cancellation & Refund
Thank you for choosing Stocks Pro, where we are committed to providing top-quality trading education and resources. Below is our policy regarding cancellations and refunds for our services.
1. Course Cancellation Policy
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Student-Initiated Cancellations: If you wish to cancel your course enrollment, please notify us via email at [insert contact email] or by contacting our support team at [insert contact number].
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Refund Eligibility: Refunds are only available for cancellations made within 7 days of enrollment, provided that less than 25% of the course content has been accessed.
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No Refund After Course Commencement: Once a course has commenced and more than 25% of the material has been accessed, no refunds will be issued, as our courses are designed to provide immediate value and insights.
2. Monthly Subscription Policy
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Cancellation: Monthly subscription members can cancel at any time by accessing their account settings or contacting our support team.
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Refund Eligibility: Cancellations will be effective at the end of the current billing period. Refunds will not be issued for partially used months
3. Refund Processing
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Refunds are processed within 10-15 business days of approval and will be credited back to the original payment method.
4. Special Circumstances
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We understand that unexpected events may occur. If you encounter a situation beyond your control, please contact us at [insert contact email]. Requests for exceptions to our policy will be reviewed on a case-by-case basis.
5. Changes to This Policy
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Stocks Pro reserves the right to modify this policy at any time. Any changes will be communicated to enrolled students via email and posted on our website.